Terms & Conditions

Effective Date: 1st January 2026

This website www.ultrabling.in ("Website") is operated by Nexus Solutions, Delhi, India, under the brand Ultrabling ("Company", "We", "Us").

By accessing or using this Website, you agree to be bound by these Terms & Conditions.

1. Legal Compliance

These Terms are governed by applicable Indian laws, including:

Indian Contract Act, 1872
Consumer Protection Act, 2019
Consumer Protection (E-Commerce) Rules, 2020
Information Technology Act, 2000
Digital Personal Data Protection Act, 2023

2. Definitions

User / Customer: Any individual accessing or purchasing from the Website
Products: Phone covers and accessories sold on the Website
Order: Confirmed purchase request
Account: Registered user profile
Policies: Shipping, Refund, and Privacy policies

3. Eligibility

By using this Website, you confirm that:

You are at least 18 years old
You are legally capable of entering into a contract

4. User Account

You are responsible for maintaining confidentiality of your account
You must provide accurate and updated information
The Company is not liable for unauthorized account usage

The Company reserves the right to suspend or terminate accounts involved in suspicious or fraudulent activity.

5. Acceptable Use

You agree not to:

Use the Website for unlawful purposes
Upload harmful, abusive, or illegal content
Attempt unauthorized access or hacking
Misuse offers, promotions, or create multiple fake accounts
Copy or scrape Website content

Violation may result in account suspension and legal action.

6. Product Information

We strive for accurate product descriptions
Minor color or appearance variations may occur
Product availability is subject to stock

The Company reserves the right to cancel orders due to pricing or listing errors.

7. Pricing & Payments

All prices are in INR and inclusive of applicable taxes
Payments are processed through secure third-party gateways
The Company does not store payment details

Orders may be cancelled in case of pricing errors or payment issues.

8. Order Processing & Fulfillment

Orders are processed after payment verification
Confirmation email does not guarantee acceptance
Order is accepted only after dispatch

9. Order Cancellation

Orders can be cancelled before dispatch
Once processed, orders cannot be cancelled
Company may cancel orders due to stock, fraud, or serviceability issues

10. Returns, Refunds & Exchanges

Returns and exchanges are governed by our Refund & Exchange Policy.

Refunds are only provided for damaged or incorrect products
Personalized products are non-returnable
Conditions and timelines apply as per policy

11. Shipping & Delivery

Shipping timelines are estimates
Delivery is handled by third-party logistics partners
Delays may occur due to external factors

Detailed terms are available in the Shipping Policy.

12. Intellectual Property

All content on this Website, including designs, images, logos, and branding, is the property of Ultrabling and protected under applicable laws.

Unauthorized use is strictly prohibited.

13. User Content

By submitting reviews or content, you grant the Company a non-exclusive right to use it for marketing or promotional purposes.

14. Limitation of Liability

The Company shall not be liable for:

Indirect or consequential damages
Delays caused by logistics partners
Losses beyond the order value

Maximum liability shall not exceed the amount paid for the order.

15. Indemnity

You agree to indemnify and hold the Company harmless from any claims arising from misuse of the Website or violation of these Terms.

16. Grievance Redressal

Name: Jatin Arora
Email: legal@ultrabling.in

Complaints will be acknowledged within 48 hours and resolved within a reasonable timeframe.

17. Governing Law

These Terms are governed by the laws of India. Jurisdiction: Delhi, India.

18. Amendments

The Company reserves the right to modify these Terms at any time. Continued use constitutes acceptance.

Acknowledgement

By using this Website, you agree to these Terms & Conditions.