Privacy Policy

Effective Date: 1st January 2026

This Privacy Policy is an electronic record in terms of the Information Technology Act, 2000 and applicable rules. This document does not require any physical or digital signature.

This Privacy Policy is a legally binding document between Nexus Solutions, Delhi, India ("Company", "We", "Us"), operating under the brand Ultrabling, and the users ("You", "Your").

By using this Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following personal information:

Name, email address, phone number
Shipping and billing address
Order and transaction details
Account login details

We may also collect technical data such as:

IP address
Device information
Browser type and operating system
Website usage behavior

2. How We Collect Information

Information is collected when you:

Register on the Website
Place an order
Contact customer support
Interact with advertisements or promotions

We may also collect data automatically through cookies and tracking tools.

3. Use of Information

Your information is used to:

Process and deliver orders
Provide customer support
Improve user experience
Send updates, offers, and notifications
Prevent fraud and ensure platform security

4. Payment Security

All payments are processed through secure third-party payment gateways.

We do not store card or payment details
Transactions are encrypted using secure protocols

5. Cookies

We use cookies to:

Improve website performance
Track user preferences
Analyze traffic and behavior

You can disable cookies through your browser settings.

6. Sharing of Information

We may share your information with:

Logistics partners for delivery
Payment gateways for processing transactions
Service providers for website operations

We do not sell or rent your personal data to third parties.

7. Legal Disclosure

We may disclose information if required by law or to:

Comply with legal obligations
Prevent fraud or illegal activity
Protect rights and safety of users or Company

8. Data Security

We implement reasonable security practices to protect your data. However, no online system is completely secure.

9. User Rights

You may:

Request access to your data
Request correction or deletion
Opt out of marketing communications

To exercise these rights, contact: hello@ultrabling.in

10. Data Retention

We retain your data as long as required for business and legal purposes.

11. Children's Privacy

We do not knowingly collect data from individuals under 18 years of age.

12. Grievance Redressal

Name: Jatin Arora
Email: legal@ultrabling.in

Complaints will be acknowledged within 48 hours and resolved within a reasonable timeframe.

13. Governing Law

This Policy is governed by Indian laws. Jurisdiction: Delhi, India.

14. Changes to Policy

The Company may update this Privacy Policy at any time. Continued use of the Website constitutes acceptance of changes.